Privacy policy

Privacy policy

1. Introduction

1.1.This Privacy Policy (hereinafter the "Privacy Policy") applies to the use of the User's personal data, as described below, by the Website published at  (hereinafter, the "Site" or "Service"), belonging to Gesof-Med SRL (hereinafter, "Company").


1.2. The mere access to the Site confers the status of Company's services user (hereinafter referred to as "User"or "Users") and expresses full and unreserved acceptance of all and each of the terms of the Privacy Policy in the version published by the Company at the very moment the User accesses the Site or uses its Service. Consequently, the Privacy Policy will constitute a valid and binding agreement between the User and Company in relation to privacy. Likewise, the use of the Service expresses the full and unreserved acceptance of the User of the Terms and Conditions of Use of the Service (hereinafter, the "Terms and Conditions ") published at , which are complemented by the Privacy Policy.


1.3. The purpose of the Privacy Policy is to inform the owners of the Personal Data, as defined below, regarding whom information is being collected, the specific processing of their data, the purposes of the processing, the data of contact to exercise the rights that assist you, the periods of conservation of the information and the security measures among other things.


1.4. The provisions of the Privacy Policy will apply to all Company Users, regardless of whether or not they have entered their Personal Data.




2. Responsibility For Processing Your Personal Data

2.1. The Company is responsible for processing the Personal Data that the User provides on the Site, or that is collected or processed on the Site, by, for or through the Services, or in relation to them.


In any case, if the owner of the Personal Data is a visitor to the Site or a User thereof, any collection, use and shared information in relation to their Personal Data will be subject to this Privacy Policy, the complementary Cookies Policy and its updates .


2.2. For the Company, the confidentiality of the User's Personal Data is very important. If the User has questions about the Privacy Policy, or about the use of the Site or the Service, he must contact the Company at any time by sending an e-mail to


3. Collecting Information From The User.

3.1.The Company treats the User's Personal Data only with the express consent that the User grants with the acceptance of this Privacy Policy. Likewise, the User accepts that the Company may collect their information using cookies and tags, as well as that information provided by the User through the forms of the Site when registering and/or when using the Service. In the event that the Users of the Site do not wish to accept these cookies, they may configure their browsers to give them the option of accepting each cookie and rejecting the ones they do not want. 



3.2. Details about the information that the Company collects:


  • Information provided by the User: i) name and surname; (ii) telephone and (iii) email; (hereinafter, collectively as the "Personal Data "). 

  • Passively collected information: When the User accesses the Site and/or uses the Service, it may automatically collect and store certain types of information, such as the Internet Protocol (IP) address of the User's computer or device and other technical information about the use of the computer or device, such as the type and version of the browser, the configuration of the time zone, and the operating system, geographic locations, sessions of use, permanence on the Site and frequency of use.

  • Information from other sources : the Company may receive User information from other sources such as public sources or third parties (for example, consumer reporting agencies)


Information from cookies, tags and/or any other automated information detection method provided by the tools offered on the Site : The information collected by the Company may include browsing behavior, IP address, logs, and other types of information. However, the Company will not collect personally identifiable information directly from any User using cookies or tags or any other automated information detection method provided by the tools offered by the Site.


4. Purpose Of Personal Data Processing. 

4.1. The Company collects the personal information of the User for the following purposes:


  • Authorize and manage your access to the Site, verify your identity, authenticate your visits and provide you with the Service;

  • Analysis in order to provide Users with the Service, and improve the payment method;

  • Send to its Users, notifications, news and news of interest, in addition to those that have the nature of notifications of an institutional or legal nature;

  • Analyze the conduct and behavior of Users as such on its Site, in order to try to improve its Service and try to provide them with better solutions to their needs;

  • Send information and newsletters about Company news, its Services and events via WhatsApp, telephone, postal mail, email, even when our relationship has ended unless the interested party states otherwise; 

  • Facilitate the fulfillment of legal obligations in case they are requested by courts, or national or international state organizations that so require and request it in the corresponding manner. 

  • Obtain the diagnosis of any connection problems that may exist between the Site and the Users, improving the quality of the Services.


5. Use Of Information From Users

5.1. The Company will use and store the information provided by the Users in order to provide the Service and its improvements to the Users, trying to adjust to their needs, for the maximum period established by the applicable legislation. 


5.2. The Company will keep and use the Personal Data provided by the User during the period in which the latter uses the Site and/or uses the Service in order to provide the best Service. Once the relationship between the Parties has ended, for whatever reason, the Company reserves the right to keep the information until the end of its treatment. After the aforementioned period, the Company will proceed to destroy the Personal Data.


5.3.  The Company may send its Users, notifications, news and news of interest, in addition to those that have the nature of notifications of an institutional or legal nature for the purpose of offering its Services, as long as it is accepted by the Users and they have not exercised their rights to opt out. 


5.4. The Company may share the information with other service companies or Internet or similar sites for the purpose of fulfilling the purpose of the Service and improving its quality. Generally, these companies or Internet sites have their own data privacy policies for the purpose of their protection. In any case, the Company will make every effort to ensure that the privacy of shared information is protected in the best possible way. In certain cases the Company will try to sign express agreements on data protection and information privacy. Without prejudice to this, the Company will not be responsible for the damages caused by such companies and/or internet sites in terms of their duty of protection.


5.5.  With regard to the processing of personal data of citizens of the European Union, the Company will be subject to the principles and obligations set forth in Regulation EU 2016/679, of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data (RGPD).


5.6. The Company will not sell, rent or trade any Personal Data to any third party for commercial purposes. Any person who has provided personal contact information through the Site may send an email to in order to update, delete and/or correct their personal contact information. The Company will respond to the request within two business days after receiving it via email.


5.7. The Site may contain links to other Internet sites that are not owned by the Company. Consequently, the Company will not be responsible for the actions of those internet sites, to which this Privacy Policy will not apply. We recommend reviewing the detailed privacy policy on those Internet sites to understand the information collection procedures they use and how they protect your personal data.


6. Assignment And Transfer Of Personal Data. 

6.1. Only to comply with the purposes established in this Privacy Policy and for the purpose of providing the Service, the Company may disclose the Personal Data and/or personal information of the User, when necessary, to the authorities, Company's partners and other third parties, such as third party service providers used in connection with the Service, for example to perform marketing, advertising, communication, infrastructure and IT services, to personalize and improve our Service, to process credit card transactions or other methods of payment. When the Company hires a service provider, they will be provided with the information they need to perform their specific functions, which may include Personal Data and other information that the User provides through the Site. These service providers are authorized to use Personal Data only as necessary to provide their services.


6.2. In some cases personal information may be transferred outside the country to countries with the same or better levels of protection. In the event that personal information is transferred to countries with lower levels of protection, the Company will make such transfers subject to appropriate safeguards and security measures, such as the standard data protection clauses adopted in the respective agreements or approved by the applicable legal authority.




6.3. In turn, the Company may share the Personal Data of Users with third parties, with the prior and express consent of the User.


6.4. With regard to the processing of personal data of citizens of the European Union (EU) and / or the European Economic Area, it should be noted that the Company may transfer the personal data referred to above to other entities located in third countries that have been declared by the European Commission that they have an adequate level of protection or that agreements have been signed with the appropriate safeguards imposed by the European authorities ( example: , Standard data protection clauses adopted by the Commission, etc.)    


7. Confidentiality And Security Of Information.

7.1. The Company has adopted reasonable security measures to protect Users' information and prevent unauthorized access to their data or any unauthorized modification, disclosure or destruction thereof. The information collected by the Company will be kept strictly confidential. Access to personal data is restricted to the Company's employees, contractors, operators, and representatives who need to know such data to perform their duties and develop or improve our Service. The Company demands the same standards of confidentiality from its suppliers. The Company does not allow access to this information to third parties except at the express request of the User.


7.2. Notwithstanding the foregoing, considering that the Internet is an open system, with public access, the Company cannot guarantee that unauthorized third parties may not eventually overcome security measures and use User information improperly. In any case, the Company maintains security and incident response plans to control incidents related to unauthorized access to the private information it collects or stores.


8. Changes In The Corporate Structure.

8.1.  The Company reserves the right to transfer the information collected in the event of a sale or merger of the Company, or an acquisition of the main assets of the Company, or any other kind of transfer of the Company to another entity. In this case, the Company must adopt reasonable measures to ensure that said information is used in a manner consistent with the Privacy Policy.


9. Minors

9.1. Although the Site and/or Service are not aimed at minors, in the event that a minor has access to them, their use must be supervised by their parents, guardians or legal guardians. The Site and/or Service are allowed only for those who are of legal age to contract and are not legally inhibited or in any way prohibited from exercising legal acts, rights and/or obligations. Taking this into account, those under 18 years of age are not allowed to enter the Site and/or Service, nor are they allowed to provide any Personal Data or any other type of information.


9.2 . Likewise, since minors may not be able to properly understand the Privacy Policy and its implications, nor validly decide on the options available through its Services, the Company urges all parents, guardians or legal guardians , under whose supervision are the minors who access the Service, to participate actively and carefully in the activities that the minor carries out on the Internet or through the Site, to the online Service used by said minors, to the information to the that these access, either when said minors visit the Site or any other third-party site, to teach them and guide them on how to protect their own personal information while they are browsing the Internet.


10 . Rights Of Users Regarding Information.

10.1. The Company will try, by all means at its disposal, to provide Users about whom it has collected or stored personal information, access to their Personal Data ("Right of Access"), as well as the rectification, modification or update of the same ("Right of Rectification"), or even the cancellation of said personal data ("Right of Removal"), unless the Company can deny said requests (hereinafter, the "Requests"), in case it is found obliged or has the right to keep said Data in accordance with applicable legislation.


a) For these purposes, the User must send their Request by sending an email with the subject "Access to Personal Data" to . The Company may require said User to identify himself, which may be verified by the Company, as well as specifying the Personal Data to which you wish to access, rectify or remove.


b) The Company may reject the processing of Requests that are unreasonably repetitive or systematic, that require a disproportionate technical effort, that endanger the privacy of other Users, or that are considered impractical, or for which it is not necessary access to Personal Data.


c) The service of access, rectification and removal of Personal Data will be provided by the Company free of charge, except in the event that it requires a disproportionate or unreasonable effort, in which case an administration fee may be charged.


10.2. Likewise, the User authorizes the Company to use their Personal Data to send communications and advertising materials (such as newsletters and brochures) referring to the activities of the Company and/or that at the sole discretion of the latter could become of interest   to users. Users may request at any time the suspension of such shipments.


10.3. In order to exercise their rights, Users may send a request to the email address .




10.5. With regard to Users who are citizens of the European Union, they may exercise the following rights against the Company:


  • Access rights. You have the right to access your information to know what Personal Data we are dealing with in particular.   

  • Rectification of data. You have the right to rectify inaccurate Personal Data that we are processing.   

  • Deletion ("the right to be forgotten"). You have the right to ask us to delete your personal data when: (i) they are no longer necessary for the purposes for which we collected and processed them; (ii) you have withdrawn your consent to the processing of data and we may no longer process them on other legal grounds; (iii) the data are processed unlawfully; respectively (iv) the data must be deleted in accordance with the relevant legislation;

  • Opposition. In certain circumstances, and for reasons related to your particular situation, you have the right to object to our processing of your Personal Data, in which case we will keep it blocked for the period described above.   

  • Limitation of treatment. You have the right to request the limitation of the processing of your Personal Data to those specific purposes that you wish.   

  • Portability. You have the right to receive those Personal Data that you have provided us, in a structured format, for common use and mechanical reading, and that we transmit them to another person responsible for the treatment other than the Company. 

  • Complaint. You have the right to lodge a complaint with your data processing authority if you believe that your rights have been violated.

  • Judicial remedy. You have the right to exercise an effective judicial remedy against a legally binding decision of a supervisory authority;

  • Notification. You have the right to be notified by the Company regarding the processing of your personal data.


To exercise any of them, you must proceed to send an email to the Company at the address in which you attach a copy of your identity document or Passport.


If deemed appropriate, the User can also file a claim with the corresponding control authority.


11. Exceptions

11.1. Notwithstanding any other provision to the contrary in the Privacy Policy, the Company may disclose certain personal information of Users, when it believes in good faith that such disclosure is reasonably necessary to:


  1. Avoid legal liability;

  2. To comply with a legal requirement, such as a search warrant, subpoena, or court order;

  3. To comply with a requirement of a government or regulatory authority; 

  4. Protect the rights, property or security of the Company, of the Users, or of a third party.


12. Ethics Line / Complaints Line

12.1. The Company offers the User a communication channel to publicize anonymously, confidentially and safely the existence of ethical irregularities by any member belonging to the Company (hereinafter, the " Communication Channel "). The Company carries out all the necessary measures so that said irregularities do not occur, and for this reason makes available the Communication Channel detailed below so that the User collaborates with said purpose. For greater detail, we highlight below some examples of irregularities in an expository manner, so that the User is kept informed:


  1. Economic-financial fraud.

  2. Delivery of confidential company information.

  3. Conflict of interests.

  4. Carelessness or inappropriate use of the organization's assets.

  5. Inappropriate use of company name, logo and trademarks.

  6. Workplace harassment or mistreatment.


In the event that the User contemplates an irregularity of those mentioned, he should not hesitate to report it. Your report will be treated quickly, confidentially and professionally.


13. Modification Of The Privacy Policy. 

13.1. The Company may modify the Privacy Policy at any time. The new versions of the Privacy Policy will be notified by publishing said new version at and notified by the contact channels that the User declares in his case.


13.2. The User accepts that he will be notified of any modification to the Privacy Policy once The Company had published them at, and sent the notification through the channels of contact declared by the User. The approval of said new version, and that the User's continuation in the use of the Service once said new version has been published will be considered as acceptance of said modifications to the Privacy Policy. Notwithstanding the foregoing, the User agrees to check the web page periodically.


14. Contact

14.1. In the event that the User has any questions about the Privacy Policy, or about its application, they should contact the Company, at any time, via email to


15. Applicable Legislation And Jurisdiction 

These terms and any dispute concerning the implementation, interpretation and validity of this agreement are subject to the law, the jurisdiction of the state and to the exclusive jurisdiction of the courts where the Company has their registered offices. An exception to this rule applies in cases, where the law provides a sole place of jurisdiction for consumers. 

This Privacy Policy went into effect on January 25, 2022